of Service is our TOP priority. We believe that
anything that delays our customer is not acceptable.
It is therefore our policy that service must be
early and never late.
What you can expect from us
We will treat all customers fairly, impartially
We will be positive and helpful towards our customers,
respond promptly to requests and, when asked,
provide reasons for any decisions.
We will inform our customers and potential customers,
about the services we provide and how to use them
We will provide explanations of our processes
in a way our customers can understand.
We will make our Internet home page our primary
source of information where product information
can be accessed at any hour.
Product and service information, that is not available
on our Internet site, can be accessed by contacting
a member of our sales team.
We will consider all feedback and, in particular,
listen to our customers' suggestions on how we
can improve our services.